Learning to Manage Supplemental Self-Study Presentation

References

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Learning to Manage
: Tools and Techniques for the New Manager
x
http://www.forbes.com/sites/kerryhannon/2011/10/31/how-to-find-a-mentor/
xi
HR Magazine: Hitchhiker’s Guide to Developing Leaders, by Elizabeth Agnvall, 9/1/2008.
References 
Part 2

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Learning to Manage
: Tools and Techniques for the New Manager
© 2013, 2014 HRDQ. All rights reserved.
Published by HRDQ. 
HRDQ and the HRDQ logo are registered trademarks of Organization Design and Development, Inc.
This publication is distributed under the terms and conditions of the Reproducible Content End User License Agreement (EULA). For specific details, 
visit 
www.hrdq.com/legal
.
For more information about this publication or to order additional copies, please contact the HRDQ Customer Service Team by phone at 610-279-
2002 or by email at 
[e-mail]
. 
For more information about HRDQ products, visit 
www.hrdq.com
. 
ISBN 978-1-58854-645-6
Title slide image: Lerche&Johnson/Shutterstock.com. Images used under license from Shutterstock.com. 
Microsoft®, Word®, PowerPoint®, and Outlook® are registered trademarks of Microsoft Corporation.
2750E1LTM
EN-01-NV-18

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Document Outline

• Slide 1
• Overview
• Introduction
• What Do Managers Do?
• Adopt the Right Mindset for Managing
• Adopt the Right Mindset for Managing Part 2
• Common Pitfalls to Avoid
• Common Pitfalls to Avoid Part 2
• Common Pitfalls to Avoid Part 3
• Module 1: People Management
• Your Highest Priority: Managing Relationships
• Your Highest Priority: Managing Relationships Part 2
• Communication Up and Down the Organization
• Communication Up and Down the Organization Part 2
• Communication Up and Down the Organization Part 3
• Communication Up and Down the Organization Part 4
• Communication Up and Down the Organization Part 5
• Being Attentive
• Being Attentive Part 2
• Being Attentive Part 3
• Being Attentive Part 4
• Test Your Knowledge
• Module 2: Project Management
• Set Objectives
• Set Objectives Part 2
• Set Objectives Part 3
• Set Objectives Part 4
• Measurements of Success
• Measurements of Success Part 2
• Delegating Work
• Delegating Work Part 2
• Delegating Work Part 3
• Delegating Work Part 4
• Providing Constructive Feedback
• Providing Constructive Feedback Part 2
• Providing Constructive Feedback Part 3
• Test Your Knowledge
• Module 3: Performance Management
• Coaching Employees
• Coaching Employees Part 2
• Coaching Employees Part 3
• Coaching Employees Part 4
• Developing Employees
• Developing Employees Part 2
• Developing Employees Part 3
• Developing Employees Part 4
• Developing Employees Part 5
• Developing Employees Part 6
• Developing Employees Part 7
• Developing Employees Part 8
• Disciplining Employees
• Disciplining Employees Part 2
• Disciplining Employees Part 3
• Disciplining Employees Part 4
• Test Your Knowledge
• Module 4: Problem Management
• Managing “Fires”
• Managing “Fires” Part 2
• Problem Management Tips for Preventing a Crisis
• Managing Task-Related Problems
• Managing Task-Related Problems Part 2
• Managing Interpersonal Conflict
• Managing Interpersonal Conflict Part 2
• Test Your Knowledge
• Module 5: Personal Management
• Develop Self-Awareness
• Develop Self-Awareness Part 2
• Develop a Support System
• Develop a Support System Part 2
• Develop a Support System Part 3
• Develop a Support System Part 4
• Develop a Support System Part 5
• Develop a Support System Part 6
• Handle Stress
• Handle Stress Part 2
• Test Your Knowledge
• Review
• Slide 98
• Slide 99
• Slide 100
• Slide 101
• Slide 102
• Slide 103
• Slide 104
• Slide 105
• Congratulations!
• Appendix
• References
• References Part 2
• Slide 110