Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Learning Track Modules:

Database Design, Normalization, and Entity-

Relationship Diagramming; Introduction to SQL; Hierarchical and Network Data

Models  236

Review 

Summary  237 • Key Terms  238 • Review Questions  239 • Discussion 

Questions  239 • Video Cases  239 • Collaboration and Teamwork: Identifying

Entities and Attributes in an Online Database  239

◆

Case Study:

The Terror Watch List Database’s Troubles Continue  240

Chapter 7

Telecommunications, the Internet, and Wireless 

Technology  244

◆

Opening Case:

Hyundai Heavy Industries Creates a Wireless Shipyard  245

7.1

Telecommunications and Networking in Today’s Business World  247

Networking and Communication Trends  247 • What Is a Computer

Network?  247 • Key Digital Networking Technologies  250

7.2

Communications Networks  252

Signals: Digital vs. Analog  252 • Types of Networks  253 • Physical

Transmission Media  255

7.3

The Global Internet  257

What Is the Internet? 257 • Internet Addressing and Architecture  258 •

Internet Services and Communication Tools  261

◆

Interactive Session: Organizations

The Battle Over Net Neutrality  262

◆

Interactive Session: Management

Monitoring Employees on Networks:

Unethical or Good Business?  266

The Web  268

7.4

The Wireless Revolution  275

Cellular Systems  276 • Wireless Computer Networks and Internet 

Access  276 • RFID and Wireless Sensor Networks  279

Contents

ix

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7.5

Hands-on MIS Projects  282

Management Decision Problems  282 • Improving Decision Making: Using

Spreadsheet Software to Evaluate Wireless Services  282 • Achieving

Operational Excellence: Using Web Search Engines for Business 

Research  282