Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Learning Track Module:

The Changing Business Environment for Information

Technology 115

Review 

Summary  115 • Key Terms  116 • Review Questions  116 • Discussion 

Questions  117 • Video Cases  117 • Collaboration and Teamwork: Identifying

Opportunities for Strategic Information Systems  117

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Case Study:

Will TV Succumb to the Internet?  118

Chapter 4

Ethical and Social Issues in Information Systems 120

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Opening Case:

Behavioral Targeting And Your Privacy: You’re the Target  121

4.1

Understanding Ethical and Social Issues Related to Systems  123

A Model for Thinking About Ethical, Social, and Political Issues  124 • Five

Moral Dimensions of the Information Age  125 • Key Technology Trends

That Raise Ethical Issues 126

4.2

Ethics in an Information Society  129

Basic Concepts: Responsibility, Accountability, and Liability  129 • Ethical

Analysis  129 • Candidate Ethical Principles  130 • Professional Codes of

Conduct  131 • Some Real-World Ethical Dilemmas  131

4.3

The Moral Dimensions of Information Systems  131

Information Rights: Privacy and Freedom in the Internet Age  131 •

Property Rights: Intellectual Property  138 • Accountability, Liability, and

Control  141 • System Quality: Data Quality and System Errors  143 •

Quality of Life: Equity, Access, and Boundaries  143

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Interactive Session: Organizations

The Perils of Texting  147

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Interactive Session: Technology

Too Much Technology  151

4.4

Hands-on MIS Projects  153

Management Decision Problems  153 • Achieving Operational Excellence:

Creating a Simple Blog  154 • Improving Decision Making: Using Internet

Newsgroups for Online Market Research  154