Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Learning Track Modules:

Computing and Communications Services Provided by

Commercial Communications Vendors; Broadband Network Services and

Technologies; Cellular System Generations; Wireless Applications for CRM, SCM,

and Healthcare; Web 2.0  283

Review 

Summary  284 • Key Terms  285 • Review Questions  286 • Discussion 

Questions  286 • Video Cases  286 • Collaboration and Teamwork: Evaluating

Smartphones  286

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Case Study:

Google, Apple, and Microsoft Struggle for Your Internet 

Experience  287

Chapter 8

Securing Information Systems  290

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Opening Case:

You’re On Facebook? Watch Out!  291

8.1

System Vulnerability and Abuse  293

Why Systems Are Vulnerable  293 • Malicious Software: Viruses, Worms,

Trojan Horses, and Spyware  296 • Hackers and Computer Crime  298 •

Internal Threats: Employees  302 • Software Vulnerability  303

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Interactive Session: Management

When Antivirus Software Cripples Your

Computers  304

8.2

Business Value of Security and Control  305

Legal and Regulatory Requirements for Electronic Records 

Management  306 • Electronic Evidence and Computer Forensics  307

8.3

Establishing a Framework for Security and Control  308

Information Systems Controls  308 • Risk Assessment  309 • Security Policy

310 • Disaster Recovery Planning and Business Continuity Planning  310 •

The Role of Auditing  312

8.4

Technologies and Tools for Protecting Information Resources  312

Identity Management and Authentication  312 • Firewalls, Intrusion

Detection Systems, and Antivirus Software  314 • Securing Wireless

Networks  316 • Encryption and Public Key Infrastructure  317 • Ensuring

System Availability  318 • Security Issues for Cloud Computing and the

Mobile Digital Platform  320 • Ensuring Software Quality  320

◆

Interactive Session: Technology 

How Secure Is the Cloud?  321

8.5

Hands-on MIS Projects  323

Management Decision Problems  323 • Improving Decision Making: Using

Spreadsheet Software to Perform a Security Risk Assessment  324 •

Improving Decision Making: Evaluating Security Outsourcing Services  325