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Section 1
, we describe how people learn, and in 
Sections 2 to 6
, we look at key aspects of a systematic 
approach to training: identifying training needs, selecting 
training 
methods
and designing training that suits how 
people learn. 
Evaluating
the effectiveness of training is 
also very important. 
There are detailed procedures and models to learn, but at 
the core of this topic is the need to ensure that trainee 
learning is 
applied 
in the work context. Bear this in mind 
as you explore training methods, in particular. 
In 
Section 7
, we look at the wider topic of 
development
, 
which is about more than just improving job performance. 
This topic looks forward to performance appraisal 
(Chapter 17) because it is one of the formal ways of 
identifying training needs and development potential.
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
398
 
Study Guide 
Intellectual level
 
D6 Learning and training at work 
 
 
(a) Explain the importance of learning and development in the 
workplace. 
K 
(b) Describe the learning process: Honey and Mumford, Kolb. 
K 
(c) Describe the role of the human resources department and 
individual managers in the learning process. 
K 
(d) Describe the training and development process: identifying 
needs, setting objectives, programme design, delivery and 
validation. 
K 
(e) 
Explain 
the 
terms 
'training', 'development' and 'education' and 
the characteristics of each. 
K 
(f) List the benefits of effective training and development in the 
workplace. 
K