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The 
job
itself can be used as a motivator, or it can be a cause of dissatisfaction. 
Job design
refers to 
how tasks are organised to create 'jobs' for individuals. 

 
Three ways of 
improving job design
to make jobs more interesting to the employee, and hopefully to 
improve performance are job enrichment, job enlargement and job rotation. 

 
Constructive performance 
feedback
is important in job satisfaction and motivation. 

 
Participation
in decision-making (if genuine) can make people more committed to the task. 

 
Pay 
is the most important of the hygiene factors, but it is ambiguous in its effect on motivation. 

 
Performance-related pay (PRP)
is a form of incentive system, awarding extra pay for extra output or 
performance. 

 
Various forms of 
group rewards
can be used as an incentive to co-operative performance and mutual 
accountability. 
 
 
 
 
CHAPTER ROUNDUP 
BPP Tutor Toolkit Copy

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PART D: LEADING AND MANAGING INDIVIDUALS AND TEAMS 
 
394
 
 
1
Tick the correct box 
Positive Self
reinforcement actualisation 
Encouraging a certain type of behaviour by rewarding it 
Personal growth and fulfilment of potential
2
Which one of the following is not one of Maslow's hierarchy of needs? 
A Esteem 
needs C Social 
needs 
B 
Safety needs 
D 
Cultural needs 
3
A reward is the offer or promise of a benefit for contribution or success, designed to motivate the 
individual of team. True or false?