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golden handcuffs
.
When a long-serving senior executive leaves, an organisation may make an additional payment called a 
golden handshake
as part of the termination payment. The payment may be a reward for exceptional 
service, or in some circumstances the payment may be offered as an incentive to leave. 
Sometimes an organisation may find that it has too many staff, perhaps because of reduced demand or 
more efficient working methods. In these circumstances, an organisation may ask for volunteers to give 
up their jobs – by offering 
voluntary redundancy
. These volunteers are usually offered a relatively 
generous redundancy payment – and helps the organisation retain the goodwill of the remaining 
employees.
Pay can be a powerful 
short-term 
motivator (even according to Herzberg!); for example, a bonus 
payment for completing a piece of work in a specified period of time. 
BPP Tutor Toolkit Copy

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CHAPTER 15
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MOTIVATING INDIVIDUALS AND GROUPS 
 
393 
 

 
Motivation
is concerned with what causes people to act in a certain way, whether it be drinking a glass 
of water to reduce thirst or working hard to achieve a promotion at work. 

 
People have certain 
innate needs and goals
, through which they expect their needs to be satisfied. Both 
of these drive behaviour. 

 
Motivation
is a 
useful concept
, despite the fact that the impact of motivation, job satisfaction and 
morale on performance
 
are difficult to measure
.

 
Many 
theories
try to explain motivation and why and how people can be motivated. 
