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Benefit 
Comment 
Minimised the costs
of obtaining the 
skills the organisation needs 
Training supports the business strategy. 
Increased productivity
, improving 
performance 
Some people suggest that higher levels of training explain the 
higher productivity of German as opposed to many British 
manufacturers. 
Fewer accidents
, and better health 
and safety 
EU health and safety directives require a certain level of 
training. 
Less need for detailed supervision; 
reduced supervisory costs
If people are trained they can get on with the job, and 
managers can concentrate on other things. Training is an 
aspect of empowerment. 
Flexibility
Training ensures that people have the variety of skills needed: 
multi-skilling is only possible if people are properly trained. 
Recruitment and succession planning
Opportunities for training and development attract new recruits 
and ensure that the organisation has a supply of suitable 
managerial and technical staff for the future. 
Retention
Training and development supports an internal job market 
(through transfer and promotion). It also helps to satisfy 
employees' self-development needs internally, without the 
need to change employers for task variety and challenge. 
Change management
Training helps organisations manage change by letting people 
know why the change is happening and giving them the skills 
to cope with it. 
Corporate culture
(1) Training programmes can be used to build the corporate 
culture or to direct it in certain ways. 
(2) Training programmes can build relationships
 
between 
staff and managers in different areas of the business. 
Motivation
Training programmes can increase commitment to the 
organisation's goals, by satisfying employees' self-actualisation 
needs (discussed in Chapter 13). 
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