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Psychological benefits
The trainee might feel reassured that they are of continuing value to 
the organisation. A perception of competence also enhances self-
esteem and confidence. 
Social benefit
People's social needs can be met by training courses, which can also 
develop networks of contacts. 
The job
Training can help people do their job better, thereby increasing job 
satisfaction and possibly promotion and earning prospects. 
2.5 A systematic approach to training 
A 
systematic approach
to training includes: need definition; objective setting; planning training 
programmes; delivering training; and evaluating results. 
In order to ensure that training meets the real needs of the organisation, larger firms adopt a systematic 
approach.
BPP Tutor Toolkit Copy

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CHAPTER 16
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TRAINING AND DEVELOPMENT 
 
405 
Step 1 
Identify and define
the 
organisation's training needs 
(from the human resource plan). 
(It may be that recruitment is a better solution to skill shortfalls.) 
Step 2 
Define the learning required
– in other words, specify the knowledge, skills or 
competences that have to be acquired. (For technical training, this is not difficult: for 
example, all finance department staff will have to become conversant with a new 
accounting system.) 
Step 3 
Define training objectives
– what must be learnt and what trainees must be able to do 
after the training exercise. 
Step 4 
Plan training programmes
. Training and development can be structured and 
implemented in a number of ways, as we shall discuss in Section 3. This covers: 

Who provides the training 

Where the training takes place 

Division of responsibilities between trainers, managers and the individual 

What training approaches, techniques, styles and technologies are used