Second: Updates and Improvements to Infrastructure and Technical Support:
As part of the bank’s efforts to develop service infrastructure and reduce operational costs Alinma implemented the
“Active-Active” data center model, which is a vast data transformation improvement over the “Active-Passive” model
still common in the region. Active-Active ensures that all partner data is replicated in real time across the bank’s
primary and back-up data center systems, thus eliminating down-time concerns and significantly mitigating risks
related to disaster recovery scenarios. This accomplishment garnered the bank the Best IT Service Transformation
award at the 2018 IDC Saudi CIO Excellence Awards.
The bank also continued its efforts to implement the latest infrastructure technology, which included upgrades
to central storage units, main system servers, databases, and major network and security systems. This increased
system efficiency, reduced operational costs, and improved performance.
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