part of our board compensation, we were granted options. Mine were worth
around $10,000 or $15,000. I just needed to fill out some paperwork. I
decided not to; I didn’t deserve it.
Enter the New God
But God is much more: omniscient, omnipotent, and immortal. And of those
three, Google is only the first—kinda. If Apple has managed to achieve a
degree of immortality by converting itself into a luxury goods company,
Google has accomplished the opposite: it has made itself into a
public utility.
It is ubiquitous, increasingly invisible in everyday use, and like Coke, Xerox,
and Wite-Out before, it increasingly needs to reinforce the legality of its
brand name for fear it will become a verb. Its market dominance is so great
that it’s in perpetual risk of antitrust suits at home and abroad. The EU seems
to have a particular animus toward the company, filing four formal charges
since 2015. The European Commission has accused Google of unfair
advantage over ad competitors.
With a 90 percent share of EU search, and
headquarters not in the EU, Google is a—rightfully—attractive target for
people who are charged with policing the market.
Google divinely replied to a recent statement of objections: “We believe
that our innovations and product improvements have increased choice for
European consumers and promote competition.
So, despite its enormous market dominance—the greatest of any of the
Four—Google is also uniquely vulnerable. Perhaps that’s why, of the Four,
Google seems the most retiring, the most likely to remove itself from the
limelight. “Gods don’t take curtain calls,” John Updike famously wrote of
Ted Williams’s refusal to come out of the dugout to acknowledge the crowd
after his last at bat. Lately, Google seems to prefer to keep its cap low over its
eyes, rather than doff it.
The genius of Google was there from day one, in September 1998, when
Stanford students Sergey Brin and Larry Page designed a new web tool,
called a search engine, that could skip across the internet in search of
keywords. But the crucial step was the hiring as CEO of Eric Schmidt, a
scientist turned businessman who had paid his dues at Sun Microsystems and
Novell. Both of those firms had taken on Microsoft—and lost. Schmidt swore
that would never happen again. Schmidt possessed a key attribute among
great business leaders—an enormous chip on his shoulder—and, as Bill
Gates became his great white whale, Schmidt turned his obsession into a
strategy … and Google his
Pequod,
targeted to harpoon Moby-Dick.
It’s easy to forget now that until Google came along, Microsoft had never
really been defeated—in fact, it was considered the original horseman.
Hundreds of companies had tried—even Netscape, with one of the most
original products in tech history—and died. Microsoft is resurgent,
demonstrating elephants can dance.
Google may have had just one product (that made money), but it was
world changing, and the company did everything right. The goofy name and
simple homepage, the honest search, uninfluenced by advertisers, the
apparent lack of interest in moving into other markets, and the likable
founders all conspired to make Google appealing to everyday users and
apparently unthreatening to potential competitors (such as the
New York
Times
) until it was too late. Google only reinforced this with nice Summer of
Love philosophical statements such as “Do No Evil” and images of
employees sleeping in their cubicles with their dogs.
But behind the curtain, Google was undertaking one of the most ambitious
strategies in business history: to organize
all
of the world’s information. In
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