Pearson New International Edition International pcl tp indd 1



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

Van Driver
(19)
Responsible for transporting guests and employees to and from the property. May perform duties of door and parking lot
attendant.

Must be able to drive all hotel vehicles (buses, shuttle carts, VIP limousines, vans).

Follows only designated routes for vehicles on or off property.

Fills out daily log that includes mileage, incidents and accidents, gas use, vehicle defects and problems.

Assists guests with luggage as they enter and leave the van.

Complies with all hotel policies and standard operating procedures.

Works as a team member to yield a positive experience for guests and employees.

Maintains uniform, grooming, and conduct standards.

Works a flexible 24/7 schedule according to the needs of the department.

Protects the assets of the hotel.
FIGURE 10
(continued)

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