Pearson New International Edition International pcl tp indd 1

OVERVIEW OF THE LODGING INDUSTRY
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Typical room rates in luxury full-service hotels range from several hundred to
several thousand dollars per night. Although independent hotels dominate this
market, brands include world-famous names such as the Four Seasons, Marriott’s
Ritz-Carlton, Starwood’s St.Regis, and the Hong Kong-based Regal Hotels group.
What do guests expect at luxury full-service properties? Quite simply, the very best.
Luxury hotel guests desire and are willing to pay for superlative accommodations, food,
beverages, banquets, meetings, and activities. Depending on the location and the clien-
tele they serve, luxury full-service properties offer a wide range of products and services.