O c t o b e r 2 The Future of Jobs

workers
49.9%
Average skills
instability among
workforce
43.2%
Technology adoption in industry
Share of companies surveyed
Internet of things and connected devices
Big data analytics
Encryption and cyber security
E-commerce and digital trade
Cloud computing
Text, image and voice processing
Artificial intelligence (e.g. machine learning, neural
networks, NLP)
Power storage and generation
Augmented and virtual reality
Robots, non-humanoid (industrial automation,
drones, etc.)
Impact of COVID-19 on companies’ strategy
Share of companies surveyed looking to adopt this strategy as a result of
COVID-19
Provide more opportunities to work remotely
81%
Accelerate the digitalization of work processes (e.g. use of digital tools, video
conferencing)
76.2%
Accelerate automation of tasks
52.4%
Temporarily reassign workers to different tasks
47.6%
Permanently reduce workforce
38.1%
Emerging skills
Skills identified as being in high demand within their organization, ordered
by frequency
1.
Complex problem-solving
2.
Analytical thinking and innovation
3.
Active learning and learning strategies
4.
Creativity, originality and initiative
5.
Technology use, monitoring and control
6.
Leadership and social influence
7.
Critical thinking and analysis
8.
Troubleshooting and user experience
9.
Service orientation
10.
Systems analysis and evaluation
11.
Management of financial, material resources
12.
Attention to detail, trustworthiness
13.
Coordination and time management
14.
Quality control and safety awareness
15.
Reasoning, problem-solving and ideation