Office of the Superintendent of Financial Institutions Canada on the prudential
aspects of the proposed merger. The Minister of Finance will decide whether the
proposed merger will be allowed to proceed.
The government has also indicated that it will not allow mergers between large
banks and large demutualized life insurance companies such as Manulife and Sun
Life. We would note, however, that in other countries such as Australia, Germany,
the Netherlands, Switzerland, the United Kingdom, and the United States, mergers
of banks, insurance companies, and other financial services providers are not
prohibited.
Another recent significant achievement is the creation of a National Financial Services
OmbudService (NFSO) that began operations on July 1, 2002. This service has been
created, with the support of the federal and provincial governments, by the banking
sector (through the Canadian Bankers Association), the insurance sector (through the
Insurance Bureau of Canada and the Canadian Life and Health Association of Canada),
and the securities sector (through the Investment Dealers Association of Canada, the
Mutual Funds Dealers Association, and the Investment Funds Institute of Canada).
The NFSO provides Canadian consumers and small businesses access to dispute-
resolution services regarding their dealings with financial institutions.
The creation of the NFSO has been viewed as a first step towards building a
national regulatory system and eliminating the overlaps among the many federal,
provincial, and territorial departments and agencies that currently regulate the dif-
ferent industries of the Canadian financial services sector.
A bank holding company structure (as an alternative to the current bank-as-parent
structure), new ownership rules, expanded permitted investments, expanded access
to the payments and clearance system, and a transparent merger review policy, offer
new opportunities for strategic alliances and joint ventures that have the potential to
reshape the Canadian financial services marketplace. These developments, together
with new information technologies, make possible new financial products and ser-
vices and a more vibrant and dynamic market for financial services.
As we have seen, the 1991 federal financial reforms have stimulated consoli-
dation of the Canadian banking industry. The financial consolidation process will
be even further sped up by the 2001 legislation, because the way is now open to
both mergers and acquisitions, and strategic alliances, partnerships, and joint ven-
tures. As already noted, bank financial groups will become not only larger, but
also increasingly complex organizations, engaging in a full gamut of financial
activities.
C H A P T E R 1 1
Banking Industry: Structure and Competition
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