Logistics Sub-Sector Land Transportation

Participant Handbook 
158 
authority as per the pre-defined escalation mechanism defined for the project. In a factory let us say 
there is an incident on the shop floor due to a deviation in the standard safety practice by a worker 
resulting in a crane accident. The matter gets reported right up to the level of the chairman & 
managing director in case of any fatalities.
 
Fig.7.5.4. Escalation Matrix
 
The documentation protocol could also specify time limits at each stage of the hierarchy to ensure the 
information gets reported promptly, and a decision is taken within a set time at an appropriate level 
to avoid any delays
. 
 
 
 
 
 
 
 
 
 
 
CMD
GENERAL MANAGER
DIVISIONAL MANAGER
MANAGER
ENGINEER (shift In charge)
SUPERVISOR
WORKER

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159 
Land Transportation - 
Associate 
Tips
•
Improve safety by always using PPE. 
Notes 
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Summary 
In this chapter, we saw the health, safety, & security policies applicable to ports. We also discussed 
the general safety guidelines to be followed at Ports, CFS & ICDs. We discussed the concept of 5S & its 
implementation at the workplace. How do we carry out an inspection of our activity area for 
appropriate & safe condition & how do we handle dangerous and hazardous goods? We saw the 
standard protocol in case of emergencies, accidents & breach of safety in detail and how an 
emergency response planning team handles such situations from a command centre. Lastly, we saw 
how to document health, safety and security deviations and the escalation matrix of reporting in 
organizations