Leadership theory

The Zenger Miller Grass-Roots Leadership Model

This model was developed from empirical research in which collected 1,871 “critical incidents” from 450 US and Canadian organisations. The model below has been refined from the original Zenger Miller CLIMB strategies model.

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  Create a compelling future: Create and describe a vision, Manager changes required to realize a vision
  
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  Let the customer drive the organization: Respond to identified customer needs
  
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  Involve every mind: Support individual effort, Support team effort, Share information, Make decisions that solve problems, Manage work horizontally, Build personal credibility
  
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  Manage work horizontally: Manage cross-functional processes, Display technical skills, Manage projects, Manage time and resources
  
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  Build personal credibility: Take initiative beyond job requirements, Take responsibility for your own actions and the actions of your group, Handle emotions in yourself and others, Display professional ethics, Show compassion, Make credible presentations
  

More details included in the Hamlin paper, downloadable from:

http://asp2.wlv.ac.uk/wbs/documents/mrc/Working%20Papers%202002/WP006_02_Hamlin.pdf

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