International Negotiations

International Negotiations Trainer’s Notes © Cambridge University Press 2012

www.cambridge.org/elt/internationalnegotiations

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Professional English

International 

Negotiations

Trainer’s Notes

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4 

 2.35 

Go through the questions with the class. Then play the recording for trainees to make 

notes of the answers. They discuss their answers in pairs before feeding back to the class.

Background note

The concept of ‘face’ is very important in many cultures. This concept is covered in 

detail in Unit 4B of Communicating Across Cultures – see 

www.cambridge.org/elt/

communicatingacrosscultures

.

Extension activity 1

Write the following words and phrases on the board. Check that everyone understands the 

meaning of all the words. Trainees work in pairs to discuss which speaker(s) mention each 

word, and what they say about it. They then listen to the recording again to check. Go 

through the answers with the class.

ambiguity 

conflict 

frustrating 

interpret

atmosphere 

diplomatic 

generalisations 

read between the lines

cliché 

elaborate 

impersonal 

upset

Answers

•  Japanese speaker: impersonal, frustrating, conflict and upset.

•  French speaker: ambiguity, cliché, read between the lines and elaborate.

•  Arab speaker: generalisations, diplomatic, atmosphere, conflict and interpret.