The Compelling Business Case for Cloud Communications: a detailed Assessment of the roi/tco benefits of Cloud ucc

Other IT Cost Items

Average # IT Hours Saved per Month

13

Average Annual IT Staff Salary 

$65,000

# Redundant PBXs Eliminated

1

Average Cost of Redundant PBX

$6,250

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23

The Compelling Business Case for Cloud Communications

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8x8 Solution Costs

IP Phones for Virtual Office

Total # of Employees on Virtual Office UCaaS

500

Virtual Contact Center Costing Parameters

Total # of Agents on Virtual Contact Center 

120

Total # of IP Phones

100

Average Cost per IP Phone

$90

Maintenance % for IP Phone

0.0%

Extra Costs for Virtual Contact Center

Extra 8x8 One-Time Costs

$0

Extra 8x8 Monthly Recurring Costs

$0