The Compelling Business Case for Cloud Communications: a detailed Assessment of the roi/tco benefits of Cloud ucc

Premises-Based PBX Additional Costs 

Extra Premises-Based Contact Center One-Time Costs

$0

Extra Premises-Based Contact Center Monthly Recurring Costs

$0

Telecom Services—Usage 

Outbound Domestic (North America) Long-Distance Minutes of Use/Agent/Month

880

Outbound International Long-Distance Minutes of Use/Agent/Month

220

Inbound Minutes of Use - Toll Free/Agent/Month

6,500

Telecom Services—Costs

Cost ($/min) of Domestic (North America) Long-Distance Usage

$0.02

Cost ($/min) of International Long-Distance Usage

$0.17

Cost ($/min) of Inbound Toll-Free Usage

$0.03

Voice Conferencing Cost/License/Month

$17

Web Conferencing Cost/License/Month

$20

Video Conferencing Cost/License/Month

$28

Total # of Broadband Connections

5

Broadband Cost/Month/Connection

$450

Total # Analog Lines Eliminated

2

Analog Line Monthly Cost

$50