Plan, manage and conduct meetings

PLAN, MANAGE AND CONDUCT MEETINGS

D1.HGE.CL7.08 D1.HGA.CL6.05

Subject Elements

This unit comprises three Elements:

• Plan and prepare for meetings
• Conduct meetings
• Debrief and follow up meetings.

Assessment

Assessment for this unit may include:

• Oral questions
• Written questions
• Work projects
• Workplace observation of practical skills
• Practical exercises
• Formal report from supervisor.

Element 1:

Element 1:

Plan and prepare for meetings

Plan and prepare for meetings

Performance Criteria for this Element are:

• Identify the need for meetings and who should attend
• Decide on the style of the meeting and level of formality required according to meeting purpose, occasion, nature of participants and enterprise procedures
• Make arrangements for the meeting in accordance with organisational requirements and within designated timelines.

Identify customer/guest requirements

Performance Criteria for this Element are:

• Develop an agenda in accordance with the purpose of the meeting
• Prepare meeting papers and dispatch to participants before the meeting, where appropriate, and within appropriate timeframes.

Meetings

The term meeting refers to ‘a bringing together’.

• In business terms this generally means bringing together different people with the common goal of reaching some type of objective or outcome
• Most businesses will have meetings, using a range of meeting types and styles
• Regardless of the meeting, it is important that every meeting has a purpose and provides value.

Characteristics of meetings

In essence meetings are planned events, with some form of structure and purpose are designed to:

• Get people together
• Get alignment towards a specific range of topics
• Provide information
• Brainstorm ideas