People-focused knowledge management

Knowledge Profiling: A method to characterize particular knowledge
domains in terms of specific knowledge areas (often less than 20)
and the levels of existing or desired proficiency for individual roles
or persons in each of these areas. A polar coordinate graphical
display (Kiviat diagram) is often used to portray the resulting 
“profiles.”
Knowledge Representation: The formal structures used to store
information in a knowledge base in a form that supports the 
reasoning approach to be employed. Knowledge representation
techniques include “production rules” (“if-then rules”), logic
(often “first-order logic”), semantic networks, frames, and scripts.
Knowledge Script: A step-by-step representation of knowledge-
related work processes. Knowledge scripts may specifically focus
on knowledge-intensive activities to ensure that they are properly
represented.
Knowledge Scripting and Profiling (KS&P): A method for explicat-
ing K-I work performing a function and describing the particular
knowledge, skills, and personal characteristics required to deliver
routine and exceptional work. KS&P is used to identify the
requirements for different work-roles. KS&P produces knowledge
scripts and profiles.
Knowledge Technologist: A professional who focuses on codification
and automation of knowledge content in a domain. The knowl-
edge technologist must have applied understanding of knowledge
elicitation, analysis, and modeling, and support of knowledge
workers with automated reasoning. Knowledge technologists may
be trained in cognitive sciences.
Knowledge Use and Requirements Analysis (KURA): A method to
identify and characterize the knowledge required to deliver quality
work and the actual use of knowledge in the target work functions.
KURA relies on several other knowledge analysis and characteriza-
tion methods such as BKA, KFA, and knowledge profiling.