People-focused knowledge management

Knowledge Base (KB): The component of a knowledge-based 
system which contains the system’s domain knowledge in some
representation suitable for the system to reason with. Knowledge
in knowledge bases is typically represented in a standard format.
Knowledge Engineers: Specialists responsible for analyzing knowl-
edge-intensive functions to design appropriate knowledge man-
agement activities such as technical development of a
knowledge-based system. Knowledge engineers may be knowledge
technologists, focusing on the content and functionality of knowl-
edge use in a knowledge-based function, or AI technologists, focus-
ing on implementation of a knowledge-based system. Only rarely
is a knowledge engineer both an AI technologist and a knowledge
technologist.
Knowledge Engineering: The professional activities associated with
acquiring or eliciting, codifying, and encoding knowledge, con-
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Glossary
ceptualizing and implementing knowledge-based systems, and
engaging in activities to formalize knowledge and its use, particu-
larly through the application of artificial intelligence.
Knowledge Flow Analysis (KFA): Explicit analysis of existing or
potential flows of knowledge within an organization. KFA may
focus on threats, opportunities, weaknesses, and strengths of
knowledge flows, and on flows in four dimensions: (1) application
of knowledge to work objects; (2) learning to perform work better;
(3) application of knowledge to improve the system of production
and service; and (4) application of knowledge to improve the 
products and services themselves.
Knowledge Holder: The person (domain expert) who holds the
knowledge of interest. Knowledge holders can behave in different
ways and can be classified as professional practitioners, practical
knowledge-workers, performers, or communicating negotiators.