Pearson New International Edition International pcl tp indd 1

OVERVIEW OF THE LODGING INDUSTRY
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Traveler amenities offered by these budget hotels are few. They are not likely to
have swimming pools, meeting spaces, or food and beverage facilities (although many
offer a complimentary morning coffee service or limited continental breakfast).
Successful budget hotels offer clean and safe rooms, low prices, and few frills.
FRONT OFFICE SEMANTICS
Continental breakfast:
Morning meal that includes coffee, juices, and pastries. An upscale continental
breakfast may include additional items such as fruit, hot and cold cereals, and milk and yogurt. Most
limited-service hotels offer a complimentary continental breakfast as a guest amenity.
Mid-price limited-service hotels offer amenities at prices that are below those
of most full-service hotels. In addition to the features found at budget hotels, mid-
price hotels typically offer amenities such as these:
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