Psychology of management

Mutual commitment
between a company and its employees. Workers pay the 
company with their loyalty, and top management must take care of workers, their well-being, 
and satisfaction of their personal needs. If a company manager marries he gets a pay rise because 
his financial expenses as of a married man got larger. He will also get pay rise after each baby’s 
birth, though his output does not change. 

---

35 
Japanese believe that relations at work should be warmed with emotional warmth, all the 
members of the labor family should feel common unity and love. Top executives before giving 
an order try to obtain consent of all company members. Workers have the right to executives 
their mistake in a very polite way. All the members of a large family try to take care of each 
other, show emotional support, and provide financial assistance. 
The fourth principle: The group is more important than an individual person.
This 
principle is based on traditional Japanese value: nobody must be egoistic and think only of 
oneself. This principle was formed under the influence of the idea by Chinese philosopher 
Confucius that a person is always in his/her elders’ debt and must be grateful to them; this debt 
can never be completely repaid. On the company’s expense a person mastered a valuable 
specialty, the company gave a job, showed respect, and provided means for sustenance. To go to 
another company offering a higher salary is a sign of ungratefulness. The Japanese have 
developed two administrative methods for realizing of this principle: 
1. Promotion and pay-rise depend on an employee’s continuous service, and not on 
his/her abilities, success, or individual output. Each Japanese knows for certain that with passing 
years his/her salary will increase. These practices decrease a possibility of personal envy and 
competitiveness. 
2. Company’s success is viewed as a result of tem effort, and not that of an individual 
person. By Japanese standards every person wins when trying to do his/her group more 
successful and productive. For this (s)he must work for the good of the whole group. As the 
Japanese understand it, a group does not suppress an individual personality. An opposite 
postulate is true: a group helps to and supports a personality.