Objectives of knowledge management

Domain name selection 
We start with this relatively simple decision, since there is some basic terminology that 
managers need to be aware of. Companies typically have many digital services located on 
Internet service 
provider (ISP) 
A provider providing 
home or business users 
with a connection to 
access the Internet. They 
can also host web- based 
applications.
Management issues in creating a new customer- facing digital service 
Backbones 
High- speed 
communications links 
used to enable Internet 
communications 
across a country and 
internationally.
Figure 3.4 
Physical and network infrastructure components of the Internet (Levels 
IV and III in Figure 3.3 )
Local
ISP
Access by:
leased line or
phone line
Local
ISP
LAN
Home PC
(client)
Business
email or
web server
Access by:
phone line
or cable
Global
ISPs
Backbones
‘The Internet’
Business PCs
(clients)
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Chapter 3
Managing digital business infrastructure
different domains, particularly for companies with different domains for different countries. 
The domain name refers to the address of the web server and is usually selected to be the 
same as the name of the company, and the extension will indicate its type. The extension is 
commonly known as the generic top- level domain (gTLD). Common gTLDs are: