Objectives of knowledge management

Internet service providers (ISPs)
which, in turn, are linked to larger 
ISPs with connection to the major national and international infrastructure or
backbones
A short introduction to Internet technology
Client– server 
The client– server 
architecture consists of 
client computers, such as 
PCs, sharing resources 
such as a database stored 
on more powerful server 
computers.
Figure 3.3 
A fi ve- layer model of digital business infrastructure
I
Digital business
services – applications
layer
II
Systems software layer
III
Transport or
network layer
IV
Storage/physical
layer
CRM, supply chain
management, data mining,
content management systems
Web browser and server software and
standards, networking software and
database management systems
Physical network and
transport standards (TCP/IP)
Permanent magnetic storage on web
servers or optical backup or temporary
storage in memory (RAM)