Objectives of knowledge management


enterprise resource planning (ERP)



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enterprise resource planning (ERP)
vendors such as SAP, Baan, 
PeopleSoft and Oracle.
The approach of integrating different applications through ERP is entirely consistent with 
the principle of digital business, since digital business applications must facilitate the inte-
gration of the whole 
supply chain
and 
value chain
. It is noteworthy that many of the ERP 
vendors such as SAP have repositioned themselves as suppliers of digital business solutions! 
The difficulty for those managing digital business infrastructure is that there is not, and 
probably never can be, a single solution of components from a single supplier. For example, 
to gain competitive edge, companies may need to turn to solutions from innovators who, for 
example, support new channels such as WAP, or provide knowledge management solutions 
or sales management solutions. If these are not available from their favoured current sup-
plier, do they wait until these components become available or do they attempt to integrate 

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