Objectives of knowledge management

Regulations on privacy and electronic communications
While the Data Protection Directive 95 
,
46 and Data Protection Act afford a reasonable 
level of protection for consumers, they were quickly superseded by advances in technology 
and the rapid growth in spam. As a result, in 2002 the European Union passed the ‘2002 
,
58/EC Directive on Privacy and Electronic Communications’ to complement previous data 
protection law (see Box 4.3). This Act applies specifically to electronic communications such 
as email and the monitoring of websites using technologies such as cookies.