Objectives of knowledge management

Worldwide regulations on privacy and electronic communications
In the USA, there is a privacy initiative aimed at education of consumers and business 
(
www.ftc.gov/privacy
), but legislation is limited other than for email marketing. In January 
2004, a new federal law known as the CAN- SPAM Act (
www.ftc.gov/spam
) was intro-
duced to assist in the control of unsolicited email. CAN- SPAM stands for ‘Controlling the 
Assault of Non- Solicited Pornography and Marketing’ (an ironic juxtaposition between 
pornography and marketing). The Act requires unsolicited commercial email messages to 
be labelled (though not by a standard method) and to include opt- out instructions and the 
sender’s physical address. It prohibits the use of deceptive subject lines and false headers 
in such messages.
Anti- spam legislation in other countries can be accessed:
● 
Australia enacted a spam Act in 2003 (
www.privacy.gov.au
)
● 
Canada has a privacy Act (
www.privcom.gc.ca
)
● 
New Zealand Privacy Commissioner (
www.privacy.org.nz
)
● 
Summary of all countries (
www.privacyinternational.org
and 
www.spamlaws.com
).