National Development Strategy Croatia 2030: Roadmap for a Better Future

Required actions 
•
Consider the establishment of the government coordination and national M&E mechanism at the Prime 
Minister’s Office.
•
Develop modern recruitment policies, based on merit, equal treatment and open competition in all 
phases, and free from political patronage and influence.
•
Formalize client involvement in e-government design and implementation as well as administrative 
simplification program.
•
Ahead of digitalization of services undertake business process reengineering to simplify regulatory 
and administrative requirements for the delivery of services so that inefficient procedures are not fully 
digitized in their current form. 
•
Continue with investments into digital services and necessary IT equipment for implementation of 
eGovernment program. 
•
Train civil servants in citizen-oriented service delivery for an 
effective, predictable, reliable and user-
friendly administration.

---

Croatia 2030: Roadmap for a Better Future
50 
Management of state assets and state-owned enterprises 
Broad areas for policy interventions 
•
Develop a coherent long-term vision of state assets business model, with separate sub-models for 
SOEs in the financial sector and SOEs in non-financial sectors, including the corporate governance 
agenda, strategic assets, and other non-incorporated assets. 
•
Develop an ownership policy at the highest level, clarifying the rationale for state ownership. 
•
Prepare privatization/divestment policy, given the large number of companies in the state portfolio 
and its adverse effect on the overall productivity.
•
Build effective SOE corporate governance regulatory framework and practices, with attention dedi-
cated to transport sector SOEs and enterprises owned by local authorities
•
Build institutional capacity for asset management both at central and local level. Support the transfer 
of real property to local government units through development and implementation of training plans 
for local asset managers and the implementation of performance measurement practices across entities. 
•
Speed up clarification of unresolved ownership issues (ownership disputes and restitution claims). 
•
Improve usage of government property, especially in less developed areas.