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STRATEGIC MARKETING PLAN OF NIKE
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If any company creates the good relationship with its consumers, so they must find out the needs
and wants of the consumers. As Nike has done this by providing the good customer service and
even when customer face any type of problem so they can send email to the Nike for get rid from
their problem related purchasing, Nike would solve their problems within working days and
customers can solve their problems with help of websites and sending them emails. So this has
made the consumers to have positive image of Nike in their minds which can increase their
purchasing decisions and behavior towards the Nike products. (The consumer decicion process
of Nike, 2015).
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