METHODOLOGY
The questionnaire was based on an instrument developed by Brownell (1994), and Ng and Pine (2003), and
was adapted with their permission. The revised instrument was reviewed by hospitality faculty and industry experts
to establish face validity, identify problems, and obtain suggestions. Minor revisions were made. Survey items
gathered opinions in five areas: 1) Fifteen items that facilitate women’s career advancement, 2) Fifteen items that
constrain women’s career advancement, 3) Gender issues in the workplace (7 items), 4) Background information,
and 5) Open-ended questions asking respondents for suggestions on what hospitality educational programs could do
to prepare women for career advancement and ways to reduce industry barriers to women. A 5-point Likert response
format (1, “strongly disagree” to 5, “strongly agree”) was used for Sections 1-3.
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