Khudayarova, dildora abdunazarovna pdf

Research purpose and objectives

The operations of remote channels are beneficial for both parties: the public, and banks. The first is able to perform a wide range of operations at anytime, anywhere with the available resources (a computer with Internet access, mobile or stationary phone, ATM, kiosk, etc.) at a high level of security. Credit organizations benefit from cost savings arising from the traditional method of service, to attract more customers and increase loyalty and, consequently, increase competitiveness. All above said determines the relevance of the research topic, as well as the purpose and objectives.

The scientific novelty of the research is follows:

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  Wider revealed significance of modern banking services,
  
• 
  Discussed opportunities of increasing modern banking services` role during the modernization of the economy;
  
• 
  substantiated the importance and necessity of modern banking services, including remote banking services;
  
• 
  Deeper developed theoretical aspects of the introduction of modern banking services;
  
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  Investigated possibilities of the services offered on the basis of modern banking services, including remote banking services;
  
• 
  Elaborated the recommendations about the introduction of modern banking services in the activities of banks;
  

3. Research questions

The aim of the thesis is to determine the prospects for the development and characteristics of modern banking services, including remote banking services used by global banks, elaboration of recommendations for the development and improvement of these services in the Republic of Uzbekistan.

Solving the following tasks helps to achieve main purpose of the work:

• 
  What modern concepts and value of banking services exist in world banking system?
  
• 
  What modern services are offered by world developed banks to achieve high customer satisfaction?
  
• 
  What are the shortcomings of legal regulation and practical experience of the banking activities in Uzbekistan?
  
• 
  What are the prospects of applying modern bank services in the banking system of Uzbekistan?
  

Developed scientific proposals and practical recommendations can be used in the formulation of regulations, special measures by commercial banks, aimed at improving the technologies of modern banking.

4.