Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Learning Track Modules:

Unified Modeling Language (UML); A Primer on

Business Process Design and Documentation  518

Review 

Summary  519 • Key Terms  520 • Review Questions  520 • Discussion 

Questions  521 • Video Cases  521 • Collaboration and Teamwork: Preparing Web

Site Design Specifications  521

◆

Case Study:

Are Electronic Medical Records a Cure for Health Care?  522

Chapter 14

Managing Projects  526

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Opening Case:

Coca-Cola: 

“Opening Happiness” with a New Project Management 

System  527

14.1

The Importance of Project Management  529

Runaway Projects and System Failure  529 • Project Management 

Objectives  530

14.2

Selecting Projects  531

Management Structure for Information Systems Projects  531 • Linking

Systems Projects to the Business Plan  532 • Critical Success Factors  532 •

Portfolio Analysis  534 • Scoring Models  535

14.3

Establishing the Business Value of Information Systems  536

Information System Cost and Benefits  537 • Real Options Pricing Models

538 • Limitations of Financial Models  539

xiv

Contents

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14.4

Managing Project Risk  539

Dimensions of Project Risk  539 • Change Management and the Concept of

Implementation  540 • Controlling Risk Factors  542 • Designing for the

Organization 546

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Interactive Session: Organizations

DTS Systems Scores with Scrum and

Application Lifecycle Management  547

Project Management Software Tools  548

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Interactive Session: Management

Motorola Turns to Project Portfolio

Management  550

14.5

Hands-on MIS Projects  552

Management Decision Problems  552 • Improving Decision Making: Using

Spreadsheet Software for Capital Budgeting for a New CAD System  552 •

Improving Decision Making: Using Web Tools for Buying and Financing a

Home  553