Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

George Washington University

Sherry L. Fowler, 

North Carolina State University

Richard Grenci, 

John Carroll University

Dorest Harvey, 

University of Nebraska Omaha

Shohreh Hashemi, 

University of Houston—Downtown

Duke Hutchings, 

Elon University

Ingyu Lee, 

Troy University

Jeffrey Livermore, 

Walsh College

Sue McDaniel, 

Bellevue University

Michelle Parker, 

Indiana University—Purdue University Fort Wayne

Peter A. Rosen, 

University of Evansville

Donna M. Schaeffer, 

Marymount University

Werner Schenk, 

University of Rochester

Jon C. Tomlinson, 

University of Northwestern Ohio

Marie A. Wright, 

Western Connecticut State University

James H. Yu, 

Santa Clara University

Fan Zhao, 

Florida Gulf Coast University

K.C.L.

J.P.L.

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P A R T   O N E

Organizations,

Management, and the

Networked Enterprise

Chapter 1

Information Systems in Global 

Business Today

Chapter 2

Global E-business and Collaboration 

Chapter 3

Information Systems,

Organizations, and Strategy

Chapter 4

Ethical and Social Issues in

Information Systems

Part One introduces the major themes of this book, raising a series of important ques-

tions: What is an information system and what are its management, organization, and

technology dimensions? Why are information systems so essential in businesses

today? Why are systems for collaboration and teamwork so important? How can

information systems help businesses become more competitive?  What broader ethi-

cal and social issues are raised by widespread use of information systems?

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LEARNING OBJECTIVES

S

After reading this chapter, you

will be able to answer the

following questions:

1.

How are information systems trans-

forming business and what is their

relationship to globalization?

2.

Why are information systems so

essential for running and managing

a business today?

3.

What exactly is an information

system? How does it work? What

are its management, organization,

and technology components? 

4.

What are complementary assets?

Why are complementary assets

essential for ensuring that informa-

tion systems provide genuine value

for an organization?

5.

What academic disciplines are used

to study information systems? How

does each contribute to an under-

standing of information systems?

What is a sociotechnical systems

perspective? 

CHAPTER OUTLINE

1.1

THE ROLE OF INFORMATION SYSTEMS IN

BUSINESS TODAY

How Information Systems Are Transforming

Business

What’s New in Management Information Systems?

Globalization Challenges and Opportunities: 

A Flattened World 

The Emerging Digital Firm

Strategic Business Objectives of Information

Systems