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Violations are intentional (in)actions that break known rules, procedures or norms



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Violations are intentional (in)actions that break known rules, procedures or norms.

The fundamental difference between errors and violations is that violations are deliberate, whereas errors are not. In other words, committing a violation is a conscious decision, whereas an error can be made while a person is consciously trying to perform in an error-free manner. Cases of intentional sabotage and theoretical cases of unintentional violation (breaking a rule because the person is not aware of the rule) are outside the scope of this flight operations BN.

Therefore, it is important to realize that within the scope of this discussion that a person committing a violation does not intend the dramatic negative consequences that sometimes follow a violation — usually it is believed in good faith that the situation will remain under control despite the violation.

It is worth noting that many sources, even in the domain of aviation safety, use the term “error” in a wider sense, covering both errors as defined here and violations.

Errors can further be divided into the two following categories:


  1. Slips and lapses are failures in the execution of the intended action.

Slips are actions that do not go as planned, while lapses are memory failures. For example, operating the flap lever instead of the (intended) gear lever is a slip. Forgetting a checklist item is a lapse.

  1. Mistakes are failures in the plan of action. Even if execution of the plan was correct, it would not be possible to achieve the intended outcome.

Plans that lead to mistakes can be defective (not good for anything), inappropriate (good for another situation), clumsy (with side effects) or dangerous (with increased risks).



Figure 1: Summary of Errors and Violations

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