Error Management (OGHFA BN)
Contents
1 Background
2 Introduction
3 Defining Human Error and Violation
3.1 Errors and Violations
3.2 Performance Levels
3.3 Consequences of Errors and Violations
4 Error Management
4.1 Error Management Strategies
4.2 Managing Slips and Lapses
4.3 Managing Mistakes
5 Violation Management
6 Key Points
7 References
8 Associated OGHFA Material
9 Additional Reading Material / Websites References
10 Related Skybrary Articles
Background
This Briefing Note (BN) presents a definition of error management. It explains the complex process of making mistakes, focuses on what can trigger the mistake process and proposes prevention and recovery strategies.
This BN will help familiarize the reader with the important topics of human errors and violations in order to provide guidance for productive solutions in error and violation management.
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