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Liveware - Software (person - documents)



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Liveware - Software (person - documents)

• Liveware - Software (L – S). The L – S interface is the relationship of a person with the support systems available at the workplace. These include, for example, regulations, manuals, checklists, publications, standard operating rules (SOR), and computer software. This interface includes such “user-oriented” aspects as relevance, accuracy, presentation, terminology, clarity and symbolism.


Liveware - Liveware (person - person)

• Liveware - Liveware (L – L). The L – L interface is a person’s relationship with other people in the workplace. Flight crews, air traffic controllers, aircraft maintenance engineers and other operating personnel work in teams, and therefore the relationships that develop in such a team leave their mark on their performance. With the advent of the crew optimization concept (COC), this type of interface began to receive significant attention. Training on the COC and its extension to air traffic services (ATS) (group work optimization — GWO) and maintenance (optimization of the work of maintenance personnel — OWMP) are aimed at managing operational errors. The area of ​​this interface also includes the relationship between employees and management, as well as aspects of the corporate culture, corporate climate and production needs of the company, which can significantly affect a person’s performance.



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