International Negotiations

Suggested answers

Trainees will learn:

•  the worst thing you can do to a negotiator (see Module 7B)

•  what expert negotiators do more than twice as often as mediocre ones (see Module 6B)

•  the connection between grammar and diplomacy (see Module 9A)

•  the difference between negotiating positions and interests (see Module 6A)

•  the six principles of persuasion (see Module 8B)

•  when to be open to suggestions and when to say no (see Module 7C)

•  the art of asking probing questions (see Modules 5A and 5B)

•  the art of disagreeing without being too direct (see Module 9A)

•  how to decode typical body language signals (see Module 4A)

•  how to defend yourself against unethical tactics (see Module 8C)

•  how to boost your own persuasiveness (see Modules 8A, 8B and 8C)

•  the pros and cons of teamwork (see Module 1B)

•  how to adjust to different cultures (see Module 1A)

•  when to take the lead and when to wait and see what the other side offers first (see 

Module 6A)

•  how to control negative emotions (see Module 2A)