Performance management
Competencies in performance management are used
to ensure that performance reviews do not simply
focus on outcomes but also consider the behavioural
aspects of how the work is carried out that deter-
mine those outcomes. Performance reviews con-
ducted on this basis are used to inform personal
improvement and development plans and learning
programmes.
Reward management
Competency-related pay relates additional awards
to assessments of competency but it has never be-
come popular. However, more frequent use is made
of contribution-related pay, which provides for
people to be rewarded according to both the results
they achieve and their level of competence.
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