Fundamentals of Management, 8th ed

Preliminary control

Focus is on inputs to

the organizational

system.

Inputs

Transformation

Outputs

Screening control

Focus is on how

inputs are being

transformed into 

outputs.

Postaction control

Focus is on outputs

from the organiza-

tional system.

Feedback

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F I G U R E 1 4 . 4

Forms of Operations Control

Most organizations develop multiple control systems that incorporate all three basic

forms of control. For example, the publishing company that produced this book

screens inputs by hiring only qualified employees, typesetters, and printers

(preliminary control). In addition, quality is checked during the transformation process,

such as after the manuscript is typeset (screening control), and the outputs—printed

and bound books—are checked before they are shipped from the bindery (postaction

control).