Fill in the missing letters

6.4 The word 'time' appears in a lot of expressions used in production and operations. Write each word next to its definition: changeover time, cycle time, downtime, lead time.

1. when equipment (or the whole line) stops working and production is lost__ downtime _____________

2. time between one job / batch finishing and the next one beginning (includes time taken to prepare machinery for the new process) __ changeover time ____________

3. time required from receiving a customer order to final delivery; it includes order processing, pre-pack time, intransit time, receiving and inspection __ lead time __________

4. time taken for a given job / batch to pass through all the operations needed___ cycle time _________

Continue as before w ith these words: lag time, overtime, set-up time, time-to-market

5. extra hours that someone works, beyond their contractual obligation (and often paid at a higher rate)____ overtime _______________

6. time taken to prepare machinery and equipment for a new job / batch __ set-up time _____________

7. time required from the initial concept for a new product to when it first goes on sale time-to-market

8. any period of delay between one event and another (eg between giving an instruction and the operation beginning)___ lag time ______________