Examining the influence of restaurant green practices on customer return intention


The following is a list of practices that you might find in a family restaurant



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Examining the influence of restaurant green practices on customer

The following is a list of practices that you might find in a family restaurant 
(i.e. Applebee’s, Ruby Tuesday, TGIFriday's). For each practice, please select your 
level of agreement with the following statement: “The most important green 
attributes in restaurants are…” by checking the coordinating box. 
I.
 
Definitions: 
Green:  Tending to preserve environmental quality (as by being recyclable, 
biodegradable, or nonpolluting). 
Organic: A labeling term that denotes products produced under the authority of 
the Organic Foods Production Act.
 
1 2 3 4 5 6 7 
 
 
 
Not Important 
 
Neutral
Very Important 
The most important green attributes in restaurants are….. 
 
Energy efficient lighting 







Recycled paper goods (i.e. napkins) 







Organic cotton uniforms for staff 







Recycling throughout the restaurant 







Serving organic food or drink 







Purchasing local foods 







Non-toxic chemical cleaners 







Not using Styrofoam to-go containers 







Not using Styrofoam cups 







Furniture made of recycled wood 







Motion sensors to detect when to turn the lights on/off 









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Low flow toilets in the restroom 







Automatic faucets on the sinks 







Offering filtered tap water 








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