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Supply chain management (SCM) 

The coordination 

of all supply activities of an organisation from its 

suppliers and partners to its customers. See Upstream and 

Downstream supply chain.

Supply chain network 

The links between an 

organisation and all partners involved with multiple 

supply chains.

Supply chain visibility 

Access  to   up-  to-  date,  accurate, 

relevant information about a supply chain’s process to 

different stakeholders.

SWOT analysis 

Strengths, weaknesses, opportunities 

and threats.

Symmetric encryption 

Both parties to a transaction 

use the same key to encode and decode messages.

System design 

Defines how an information system  

will operate.

Systems development life cycle 

The sequence in 

which a system is created through initiation, analysis, 

design, implementation, build and maintenance.