Facilities and Service Required for 2 Start Hotel Classification


Food and Beverage Facilities for 5 Star Classification



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Food and Beverage Facilities for 5 Star Classification.

  • One 24 hours Multi-Cuisine Restaurant with Coffee Shop.

  • One Specialty Restaurant and 24hours.

  • 24 X 7 Room Service or In-Room Dining.

  • Bar facilities.

  • Crockery & Glassware to be used in all the dining areas.

  • Cutlery to be at least stainless steel or preferably EPNS (Electro Plated Nickel Silver).

  • Good quality metal cutlery to be used and aluminium cutlery prohibited.

  • Plasticware accepted only in the pool area.

Required Kitchen Facilities for 5 Star Classification.

  • Refrigerator with deep freezer.

  • Segregated storage of Meat, fish and vegetables.

  • Colour-coded synthetic chopping boards.

  • Tiled walls non slip floors.

  • Head covering for all kitchen and f&b production staff.

  • Daily germicidal cleaning of floors.

  • Good quality cooking vessels/utensils.

  • Use of aluminium vessels prohibited except for bakery

  • All food-grade equipment containers to be used.

  • Drinking water to be treated with UV + filtration.

  • Good Ventilation system to be available.

  • Garbage to be segregated - wet and dry.

  • Wet garbage area to be air-conditioned.

  • Receiving areas and stores to be clean and distinct from the garbage area.

  • Every six-month medical checks to be done for the F&B production staff.

  • First-aid training for all kitchen staff.

  • Pest control to be done at regular intervals.

Required Staff Qualifications, Skills and staff welfare for 5 Star Classification.

  • Staff uniforms for the front of the house.

  • English speaking front office staff.

  • Percentage of supervisory staff should be 80%.

  • Percentage of Skilled staff should be 60%.

  • Uniforms to be clean and in good condition

  • Have formally qualified Heads of Departments.

  • Supervisory or skilled staff may have training or skill certification.

  • Degree/diploma from reputed Hospitality Schools or Universities.

  • Staff Rest Rooms - Separate for male and female employees with bunk beds, well lighted and ventilated.

  • Staff Locker Room - Full-length mirror, hand dryer with liquid soap dispenser.

  • Toilet facilities.


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