Understanding consumer online shopping behaviour from the perspective of transaction costs



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Figure 5.1 Two-Step Preliminary Analyses
 
EXPLORATORY ANALYSIS
Scale Evaluation
Under .60
KMO 
Between .60 and 1.00 
p >.05 
Bartlett’s 
p <.05 
Less than .30 
Correlations 
Between .30 and .90 
Less than .50 
Factor loadings 
More than .50 
Less than .50 
Cronbach’s alpha 
More than .70 

 
 
 
 
 
 
CONFIRMATORY ANALYSIS 
Scale Verification 
> 5 
χ
2
/df 
<5 
Less than .90
GFI 
More than .90 
Less than .90 
TLI 
More than .90 
Less than .90 
CFI 
More than .90 
More than .08 
RMSEA 
Less than .08 
More than .05 
RMR 
Less than .05 
Less than .50 
Standardized loadings 
More than .70 
Less than .50 
AVE 
More than .50 
Less than .70 
CR 
More than .70 
Delete Items 
Retain Items 
S
T
E
P
 
O
N

S
E
T
P

T
W

Valid and 
reliable scale 
Not recommended 
for further analysis


212
5.4.1 Description of Step One 
Step One (refer Figure 5.1) of the two-step preliminary analysis is referred to here as scale 
evaluation, in that the data underwent a number of evaluation procedures, such as correlation 
analysis, EFA and reliability analysis, before being retained for CFA. As recommended by 
Comrey (1978), pre-analysis of the suitability of the data for factor analysis is essential, in 
that the data matrix must be inspected to ensure that a sufficient number of significant 
correlations exist. Hair et al. (2006) points out that the data matrix can be initially tested via 
measures such as the Kaiser-Meyer Olkin (KMO) measure of sampling adequacy and 
Bartlett’s Test of Sphericity. KMO compares the size of the observed correlation coefficients 
with the magnitude of the partial correlation coefficients and is calculated as a value between 
0 and 1. A value close to 1 indicates a large number of interrelations among the variables. 
Similarly, the Bartlett’s Test for Sphericity was used to test for statistical probability that the 
correlation matrix had significant correlations among at least some of the variables computed 
and was indicated by a significance level less than .05 (Hair
 et al.
2006). 
The next stage of Step One (refer Figure 5.1) involved a closer inspection of the bivariate 
correlations contained within the matrix. At this point, as indicated by Hair et al. (2006), 
items not exhibiting a substantial number of correlations greater than .30 were removed as 
they were not considered strong enough to be appropriate for factor analysis. Similarly, items 
correlating at above .90 were also deleted so that overfitting of the data did not occur 
(Tabachnick and Fidell 1996), as is often the case when items are measuring the same thing. 
Having retained only those items with correlations between .30 and .90, the data was then 
considered sufficiently robust for conducting EFA.


213
Following data verification for EFA, the next stage of Step One (refer Figure 5.1) involved 
conducting EFA to determine the factor structures of the data and loadings of items. In this 
regard, the empirical assessment of construct validity was evaluated using contemporary 
analytical guidelines recommended by Anderson and Gerbing (1988), Hair et al. (2006), and 
O’Leary-Kelly and Vokurka (1998) through the examination of factor structures
unidimensionality and internal consistency. EFA was conducted via principal-components 
factor analysis using varimax rotation, chosen on the basis that all factors were expected to be 
undimensional. At this point, a similar procedure to Shi and Wright (2001) was followed 
whereby factors with eigenvalues greater than 1 were identified and items with factor 
loadings less than .50 were deleted. In addition, any items exhibiting cross-loadings greater 
than .04 were also removed from the analysis (O’cass and Fenech 2003). The data was then 
ready for the final issue addressed in Step One of Figure 5.1, that being reliability analysis.
The final stage of Step One (refer Figure 5.1) involved conducting reliability analysis to 
determine if the scale has ability to provide consistent results. Reliability tests include test-
retest method, equivalent forms, split-halves method and internal consistency method. Of 
these methods, the internal consistency method requires only one administration of the 
instrument and is operationalized as the degree of inter-correlations among the items that 
constitute a scale (Nunnally 1978), estimated via Cronbach’s alpha. While Sureshchandar et 
al. (2001) argue that internal consistency is established if the alpha value is greater than .70. 
Some advocate that the alpha value greater than .60 may be sufficient depending on the 
number of the items in the scale or in the case of exploratory research (Hair
 et al.
2006). 
Therefore, at this stage, all scales were tested using Cronbach’s alpha in order to determine if 
they were, in fact, reliable measures of the constructs. Items meeting the alpha criteria of .70 


214
(Sureshchandar
 et al.
2001) were, at this point, considered reliable indicators of the constructs 
and further analysis, as shown in Step Two of Figure 5.1, was initiated.

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