Tourism, Security and Safety From Theory to Practice



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Tourism, Security and Safety From Theory to Practice (The Management of Hospitality and Tourism Enterprises) (Yoel Mansfeld, Abraham Pizam) (z-lib.org)

Greg Stafford
Holiday Inn-on-the-Hill
415 New Jersey Ave., NW
Washington, DC 20001 USA
Peter Tarlow
Tourism & More Inc.
1218 Merry Oaks,
College Station, TX 77840-2609 USA
Matthew Taverner
Begawan Giri Estate
P.O. Box 54
Ubud 80571
Gianyar, Bali, Indonesia
Geoffrey Wall
Faculty of Environmental Studies
University of Waterloo
Waterloo, Ontario N2L 3G1 Canada
Barbara Woods
School of Business
James Cook University
Townsville QLD 4811 Australia
Larry Yu
Department of Hospitality and Tourism Management
School of Business
The George Washington University
600 21st Street, NW
Washington, DC 20052 USA
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Prologue
Tourism and security incidents are inevitably interwoven phenomena. When secu-
rity incidents such as wars, terrorism, crime, and civil unrest take place at or close
to areas where tourism forms an important land use, the tourism industry, tourists,
and the local community are always affected. Although this form of interrelation-
ship has been manifested in various security related situations around the world
since the beginning of modern tourism, it has gained substantial global interest
only in the aftermath of the September 11, 2001 attacks on US targets by al Qaida.
Ever since this tragic event, tourism academics and practitioners alike have real-
ized that security situations no longer negatively affect only a specific location, be
it a given destination, a region, or an entire country. Apparently, these incidents
cause an imbalance in global tourism systems, forcing this highly important yet
fragile global industry to operate under high uncertainty and risk levels.
The coincident local and global fragility of the tourism industry as a result of
security situations and the damage incurred by a crisis calls for long-term moni-
toring and studying of these interrelations in order to mitigate the negative
impacts. The first studies into the relationship between tourism and security inci-
dents emerged in the beginning of the 1990s. These studies were triggered by a
variety of security incidents, for example in the Middle East (mainly wars and ter-
ror); in Central America (mainly civil unrest); and in North America, South
America and Africa (mainly in the form of high rates of crime against tourists).
These events, and their repercussions, triggered academic interest in this field in
the form of a number of academic conferences, academic articles, and an edited
book entitled 
Tourism, Crime and International Security Issues.
That book, which
was published in 1995, was our first collaborative effort to put security and tourism
in the forefront of academic literature yet serve as relevant and practically oriented
tourism research. Ten years later our second book is an attempt to pursue these
goals a few steps further. The goals of this volume are twofold: First, the book
attempts to develop the first two building blocks of a 
tourism security theory,
which
is based on the knowledge generated by the research and academic community as
xiii
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well as by the accumulated experiences of numerous destinations that were afflicted
by security crises. Second, it provides a multidimensional discussion on managing
security crises in affected tourist destinations. In this respect, this book represents
a shift from case studies documenting the characteristics of impacts of security
incidents on tourism, tourists, and host communities, to an academic discourse on
how to handle and mitigate the consequences of such events.
Indeed, in line with these goals, the book takes the reader from theory into the
practical aspects. It starts with an in-depth theoretical chapter that synthesizes the
scientific knowledge developed so far in this field of research. Subsequently, both
theoretical and practical matters are discussed under four themed sections. The
book ends with a summary that draws on the recommended research agenda to fur-
ther explore security and tourism relationships and thus expand and deepen both
their theoretical foundations and the practical strategies to mitigate their negative
impacts.
We hope that this book will be meaningful and beneficial to students and
researchers engaged in the study of the multidisciplinary fields of tourism and hos-
pitality management. Concurrently we wish that tourism and hospitality practi-
tioners will find this book a good and helpful reference and a practical guide for
successful operations of tourism enterprises before, during, and after security
crises.
Special thanks go to our valued contributors to this book who worked diligently
to produce a quality product on time. We thank them for their attitude, patience,
and teamwork. Yoel Mansfeld would like to convey his special thanks to all his col-
leagues at the Department of Tourism Management at the Management School of
the University of Waikato, Hamilton, New Zealand, who hosted him during his
sabbatical and thus facilitated the work on this book. We would also like to thank
the publishers of 
Annals of Tourism Research; Journal of Hospitality and Tourism
Management; International Journal of Hospitality Management; Cornell Hotel
and Restaurant Administration Quarterly;
and 
Applied Economics
for allowing us
to republish exceptionally high quality articles on tourism and security in the form
of chapters in our book. Lastly, we would like to convey our sincere gratitude to
two special ladies, Mrs. Olga Sagi and Mrs. Genoveba Breitstein, who, for the third
time, collaborated with us on the technical production of this book.
Prologue
xiv
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