Tourism, Security and Safety From Theory to Practice

Section III: Tourism and Safety Issues
139
Yoel Mansfeld and Abraham Pizam
8. Recovering from SARS: The Case of Toronto Tourism
143
Geoffrey Wall
9. Risk Management for Australian Commercial Adventure 
Tourism Operations
153
Damian Morgan and Martin Fluker
10. The Effect of Disaster on Peripheral Tourism Places 
and the Disaffection of Prospective Visitors
169
Wilson Irvine and Alistair R. Anderson
11. Safety and Security Issues Affecting Inbound Tourism 
in the People’s Republic of China
187
Zélia Breda and Carlos Costa
12. When Wildlife Encounters Go Wrong: Tourist Safety 
Issues Associated with Threatening Wildlife
209
Gianna Moscardo, Matthew Taverner and Barbara Woods
Section IV: Tourism and Crisis-Management Issues
229
Yoel Mansfeld and Abraham Pizam
13. Public Relations and Advertising Strategies for Managing 
Tourist Destination Image Crises
233
Eli Avraham
14. A Comparative Assessment of Three Southeast Asian 
Tourism Recovery Campaigns: Singapore Roars: Post 
SARS 2003, Bali Post–the October 12, 2002 Bombing, and 
WOW Philippines 2003
251
David Beirman
15. The Role of Security Information in Tourism Crisis 
Management: The Missing Link
271
Yoel Mansfeld
Contents
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Contents
vii
16. Crisis Management and Recovery: How Washington,
DC Hotels Responded to Terrorism
291
Greg Stafford, Larry Yu and Alex Kobina Armoo
17. Hospitality Crisis Management Practices: The Israeli Case
313
Aviad Israeli and Arie Reichel