Think Again

harsh comments from student course evaluations
: Wharton Follies, “Mean Reviews: Professor
Edition,” March 22, 2015, 
www.youtube.com/watch?v=COOaEVSu6ms&t=3s
.
Sharing our imperfections
: Celia Moore et al., “The Advantage of Being Oneself: The Role of
Applicant Self-Verification in Organizational Hiring Decisions,” Journal of Applied Psychology
102 (2017): 1493–513.
people who haven’t yet proven their competence
: Kerry Roberts Gibson, Dana Harari, and
Jennifer Carson Marr, “When Sharing Hurts: How and Why Self-Disclosing Weakness
Undermines the Task-Oriented Relationships of Higher-Status Disclosers,” Organizational
Behavior and Human Decision Processes 144 (2018): 25–43.

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Focusing on results
: Itamar Simonson and Barry M. Staw, “Deescalation Strategies: A Comparison
of Techniques for Reducing Commitment to Losing Courses of Action,” Journal of Applied
Psychology 77 (1992): 419–26; Jennifer S. Lerner and Philip E. Tetlock, “Accounting for the
Effects of Accountability,” Psychological Bulletin 125 (1999): 255–75.
we create a learning zone
: Amy C. Edmondson, “The Competitive Imperative of Learning,”
Harvard Business Review, July-August 2008, 
hbr.org/2008/07/the-competitive-imperative-of-
learning
.
“will you gamble with me on it?”
: Jeff Bezos, “2016 Letter to Shareholders,”
www.sec.gov/Archives/edgar/data/1018724/000119312517120198/d373368dex991.htm
.
a study of California banks
: Barry M. Staw, Sigal G. Barsade, and Kenneth W. Koput, “Escalation
at the Credit Window: A Longitudinal Study of Bank Executives’ Recognition and Write-Off of
Problem Loans,” Journal of Applied Psychology 82 (1997): 130–42.